Terms of Service

What this is

sejour.io provides digital stay guides for short-term rental guests. These guides contain general information about the property and surrounding area, provided by the property host.

Your use of this service

By accessing a stay guide link, you agree to:

• Use the information for its intended purpose (your stay)
• Not share the link publicly
• Not attempt to access links not intended for you
• Not use the service for any unlawful purpose

Information accuracy

The property host provides all content in the stay guide. We display it on their behalf but do not verify its accuracy. This guide provides general information to help with your stay. Please confirm important details directly with your host.

sejour.io does not store, transmit, or manage door codes, keys, or any access credentials. Any access arrangements are strictly between you and your host.

AI chatbot assistant

This stay guide may include an AI-powered chatbot to help you find information. By using the chatbot:

• Your messages are processed by third-party AI services to generate responses
• The chatbot uses only information from the stay guide - it cannot access external sources
• Responses are AI-generated and may contain errors or misinterpretations
• Always verify important information directly with your host
• Do not share sensitive personal information in chat messages

The chatbot is provided for convenience only. For booking changes, payments, or urgent matters, contact your host directly or through your booking platform (Airbnb, Booking.com, etc.).

Limitation of liability

sejour.io is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties and are not liable for:

• Inaccuracies in property or local information
• Any issues arising from your stay
• Decisions you make based on information in the guide
• Service interruptions or technical issues
• Any direct, indirect, incidental, or consequential damages

Your agreement is with your host, not with us. We are solely a technology platform that displays information provided by hosts.

Indemnification

You agree to indemnify and hold harmless sejour.io and its team from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.

Changes

We may update these terms at any time. Continued use of the service means you accept any changes.